At Sunriseete, we proudly offer a wide selection of unique, made-to-order apparel and gifts. Because each item is custom-made, we kindly ask you to review our policy below before placing an order.
Order Cancellation
You may cancel your order within 24 hours of placing it for a full refund.
To request a cancellation, please contact us at:
support@sunriseete.com
Include your order number for faster assistance.
Returns & Refunds
Due to the custom nature of our products, we do not accept general returns once production has started.
However, we are committed to your satisfaction. If there is an issue with your order, we will make it right.
You may be eligible for a replacement or refund if:
- The item arrives damaged
- The product has a manufacturing defect
- You received the wrong item
Please contact us within 7 days of delivery with clear photos of the issue, and our support team will assist you promptly.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please email us at:
support@sunriseete.com
We will review your case and provide a suitable solution (replacement or refund).
Need Help?
If you have any questions or concerns, feel free to reach out to us anytime. Our team is here to ensure you have the best possible experience.
Thank you for choosing Sunriseete. We appreciate your trust and are committed to delivering products you’ll love.